Privacy Policy
Introduction
This Privacy Policy describes how LayerX and its affiliates (collectively "LayerX", "we", "our", "us") collect, use, share, protect or otherwise process your information/personal data through our website https://layerx3d.in (hereinafter referred to as "Platform").
We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy.
Collection
We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to:
- Personal data provided during sign-up such as name, date of birth, address, telephone/mobile number, email ID
- Proof of identity or address documents
- Bank account, credit/debit card or other payment instrument information
- Transaction information on the Platform
- Behavioral preferences and information you choose to provide
If you receive an email or call from a person/association claiming to be LayerX seeking personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information.
Usage
We use personal data to provide the services you request. We use your personal data to:
- Assist sellers and business partners in handling and fulfilling orders
- Enhance customer experience
- Resolve disputes and troubleshoot problems
- Inform you about offers, products, services, and updates
- Customize your experience
- Detect and protect against error, fraud and criminal activity
- Enforce our terms and conditions
- Conduct marketing research, analysis and surveys
Sharing
We may share your personal data internally within our group entities and affiliates. We may disclose personal data to third parties such as sellers, business partners, logistics partners, payment processors, and third-party reward programs.
We may disclose personal data to government agencies or law enforcement if required by law or to protect rights, property or personal safety.
Security Precautions
To protect your personal data from unauthorized access or disclosure, loss or misuse we adopt reasonable security practices and procedures. However, transmission of information over the internet cannot always be guaranteed as completely secure.
Data Deletion and Retention
You have an option to delete your account by visiting your profile and settings. We retain your personal data for a period no longer than required for the purpose for which it was collected or as required under applicable law.
Your Rights
You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Consent
By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure and processing of your information in accordance with this Privacy Policy.
Changes to Privacy Policy
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices.
Contact Us
For any queries regarding this Privacy Policy, please contact us through the information provided on our website.