Return Policy
We offer refund/exchange within first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.
Eligibility Criteria
In order to become eligible for a return or an exchange:
- The purchased item should be unused and in the same condition as you received it
- The item must have original packaging
- Items purchased on sale may not be eligible for return/exchange
Return Process
Only items that are found defective or damaged will be replaced by us (based on an exchange request). You agree that there may be certain categories of products/items that are exempted from returns or refunds. Such categories will be identified to you at the time of purchase.
Inspection & Processing
For accepted exchange/return requests, once your returned product/item is received and inspected by us, we will send you an email to notify you about receipt of the returned/exchanged product. If approved after quality check, your request will be processed in accordance with our policies.
Exempt Categories
Certain product categories such as custom-made items, personalized products, and perishable goods may not be eligible for returns or exchanges. Please check product details before purchase.